SHIPPING + DELIVERY

Hate paying an arm and a leg for shipping? So do we.

SHIPPING

All Canadian orders over $99 (before taxes) get FREE EXPEDITED SHIPPING + we offer a flat rate of $9.99 for expedited shipping on orders under $99.

As we are a small business, please allow 2-4 days for us to process your order. Once your order is ready, it will be shipped via Canada Post or UPS (upon availability). Tracking will be included. Once your order has shipped, you will receive a confirmation email that will include a tracking number for you to frequently check and anxiously await your INDI + LOU package!

Shipping will take anywhere from 3-9 business days from the time it is shipped depending on where you live. Upgrade to express shipping at checkout to receive your order in 1-4 business days (does not apply on free shipping offer). As per Canada Post, delivery standards are based on normal delivery conditions and are subject to change at any time. Please note: delivery may take longer due to Covid-19.

We currently only ship across Canada. We hope to include international shipping soon! 

LOCAL PICK UP

We currently offer local pick up at our storefront location. Local pick up orders will be available only 1 hour after ordering - yay! We are located inside of Dinnissen Design Co. in the Columbia Plaza in Castlegar. Please bring your order confirmation in upon pick up.

Address: Unit 13 - 1502 Columbia Avenue, Castlegar, BC

Store hours: Tuesday-Friday, 10:30am-3:30pm

LOCAL DELIVERY

We currently offer local delivery across the West Kootenays for a $5 fee* Just choose local delivery at checkout! Deliveries will take place anywhere from 1-7 days after your order has been processed. Deliveries will be left at your front door as per any other service and you will be notified once your package has been dropped off. PO boxes will not be accepted.

*Local delivery is offered to the following locations:

  • Castlegar and surrounding areas
  • Thrums
  • Shoreacres
  • South Slocan (junction)
  • Nelson
  • Genelle
  • Trail
  • Rossland
  • Montrose
  • Fruitvale
  • Among other small communities!

If you are unsure if you qualify or if your postal code does not give you the local delivery option at checkout, please send us a message and we'll be happy to assist you as soon as we can!